Custom Orders.
The information here will act as a guide that you can refer back to as you work with us through the ordering process for your very own Ocah Wrap Conversion.
This page is only intended to be accessed by those people that have secured a slot and so I ask that you do not share the link to this page with anyone else.
The Order Form:
Now that you have purchased your slot we can get to work.
The link below will take you to our online order form......but wait ! before you fill in the form please make sure you have all of the details figured out.
If you need to ask for more information about your order or need some advice now is the time to get in touch, email me [email protected] and I will be happy to help you.
I work directly from a printed copy of each persons order form and cannot add details from subsequent emails that you might send asking that we make changes. If you do need to make changes after you have submitted your form I will ask you to start over again and send a new form to me.
So here is that link: Ocah Order form
I ask you that you submit your order form and have your wrap at our studio ready for sewing by January 14th. Carriers will be sewn in the order that wraps and order forms are ready.
If your wrap is delayed please contact me as soon as possible as it might mean I will need to re-schedule when your carrier will be sewn.
Sending your wrap to me:
PLEASE ENSURE THAT YOUR WRAP IS WASHED AND IRONED BEFORE YOU SEND IT TO ME. If you are having a wrap sent directly from a vendor I will wash and iron your wrap for you, for everyone else there is a fee for washing and ironing wraps as it is time consuming process that causes delays.
If you are sending a wrap to us from within the EU:
PLEASE ENSURE THAT YOUR NAME IS SENT WITH YOUR WRAP !
Please proceed to send it when you are ready. I try and send emails to confirm your wraps arrival but on busy days in the studio we sometimes forget to get in touch, feel free to email me to check if your wrap has landed if you don't hear from me.
If you are sending your wrap to us from outside the EU:
PLEASE ENSURE THAT YOUR NAME IS SENT WITH YOUR WRAP !
What follows seem like a complex set on instructions in order to get your wrap to my studio but it really isn't too complicated at all I promise .
IMPORTANT: If you are shipping a wrap to us from outside of the EU (European Union) you must read the following information. Failure to comply with the following instructions may result in custom fees being applied to your wrap when it arrives in the UK.
We have worked very closely with the UK Customs and Excise Dept of HM Government and the following information is official information provided by the department.
There are 2 Simple Steps to ensuring that you have the correct information on your parcel before you send it to Ocah.
STEP 1:
Please clearly write on your parcel:
“IPR reference: IP/0902/288/17
CPC 60052300
Fabric to be sewn and returned to sender”
Ocah has applied for, and been given permission to use the UK Governments Inward processing Relief (IPR) on all Wraps being sent to Ocah in the UK.
In order are allowed to use IPR we are required to fill out a lot of forms when we receive each a parcel from outside the EU if we get this wrong we will be fined £2500.
STEP 2:
On the Customs Form that will be attached to the outside of your parcel write the value of your wrap as being worth no more than £15
Let us explain. The customs form is for the use of the UK Custom and Excise department.
The UK customs and Excise Dept add import duty to parcels assuming that they belong to me and that I will retain each wrap sent and so they charge custom fees according to the value of the purchase that they assume I have made. At no point will I own your wrap and so it has no value to me. Of course it doesn’t make sense to state that the wrap is worth £0 as this will simply cause confusion to the Customs department in the UK!
But please do not worry about the value of your wrap should the need arise for you to make a claim for a wrap lost in transit (touch wood this has never happened with any wrap sent to us in over 1000 orders!) Because when you send your wrap to us you should be able to insure your wrap at the Post office for its true value without the need to add this same value to the customs label.
Our Address:
Send your wrap to:
Ocah
4 Hollow Road
Anstey
Leicester
LE77FQ
UK
Confirmation of order details and Payment:
When I am ready to start sewing your Order I will email your order form back to you for you to check through the details before I start work. Please check your form and reply to my email with 48 hours.
Once I have received confirmation that you order details are correct I will then send you an invoice for any outstanding balance of the cost of your carrier or provide you with a refund if the cost is less than you have paid.
I do not start work on any carriers that haven't been paid for in full.
Ocah Price list: | |
Ocah Full Buckle carrier. | £154 |
Padded Waist Conversion (with Wrap Straps) | £87 |
Clipee Conversion (Half buckle) with Wrap Straps | £104 |
Reverse Half Buckle (buckle shoulder straps & tie waist ) | £115 |
Customise your order with any of the following : | |
Adjustable Hood (included in the price of the Full buckle carrier) | £18 |
Leg Padding (included in the price of the Full buckle carrier) | £15 |
Arm out padding | £22 |
Matching chest strap (not all wrap fabric is suitable for these) | £15 |
Chevron Style design on hood | £28 |
Novelty shape Top stitching (eg. Heart shape) | £18 |
Extra Top stitching on the waist | £15 |
Novelty Top stitching with Extra Top Stitching added | £26 |
Full Colour Embroidery design on waist subject to availability prices from | £30 |
SSC high Density foam waist | £18 |
Extra set of Hood ties | £5.00 |
Matching Keyring | £12 |
Perfect fit Adjusters | £18 |
Make it reversible | £30 |
Duo Straps | £28 |
Harmony Straps | £28 |
Mei Tai style padded Straps | £28 |
Shipping UK | £8.20 |
Shipping Everywhere else (refund will be given on shipping overcharges) | £21.80 |
Optional insurance for carriers of value of £290 | £5.00 |
N.B: All wrap scraps are returned with completed carriers. |
PLEASE NOTE: I do not allow people to transfer a custom slot to another person. If you go to the trouble of securing a slot I expect you to go ahead with placing an order for a conversion, it is you that I want to work with. If I find that someone has secured a slot and then transferred it to someone else I will cancel the slot and refund the customer less a £40 administration fee
Customers that request that their slot be cancelled after paying their deposit will receive a refund of their deposit less a £40 admin fee.
Shipping you carrier back to you:
When your carrier has been sewn I will upload the pictures on to the Ocah FB page. Your carrier will be quality checked, pressed (ironed) and packed ready for posting. As I work on my own in the studio I am limited to how many trips I can take to the Post Office and so carriers are usually shipped 2-3 times each week.